I support the people, systems, and workflows behind reliable operations and better experiences.

Hey, I'm Michelle. My career has moved across healthcare, gaming, live environments, and technology, but the work has consistently centered on operations: helping people, processes, and systems function reliably together.

I spent more than a decade in oncology healthcare operations, working in high-volume, safety-sensitive environments where accuracy, timing, documentation, compliance, and communication were essential. My experience included coordinating complex treatment workflows, preparing oncology medications, maintaining procedural and safety standards, training staff, supporting multiple locations, and helping teams manage demanding daily workloads.

That background gave me a strong understanding of regulated operations, detailed documentation, cross-functional coordination, error prevention, workflow consistency, and the importance of calm execution when people depend on the outcome.

I later brought those skills into gaming and community operations, where I supported live games, coordinated events, communicated with players, managed changing priorities, and translated feedback into clearer product and user experiences. That work expanded my interest in live operations, audience experience, and the technology supporting real-time environments.

I also build websites, mobile apps, browser games, and practical digital tools. Web development is another way I approach operational problems: by understanding what people need, organizing information clearly, reducing unnecessary steps, and creating tools that make a process easier to manage.

The roles that interest me most bring together coordination, people, and systems. That could mean supporting healthcare workflows, managing live or event operations, improving user-facing processes, maintaining digital platforms, or helping a team implement practical technology.

I’m open to opportunities in healthcare operations, clinical and administrative workflow support, scheduling, data and documentation, implementation support, live operations, event and venue operations, community or user support, web development, and product-adjacent roles.